Terms of Service

Accuracy of the Information on the Site

Horizon Networks tries its hardest to ensure that the information on our website is complete, current and accurate. Despite our efforts, however, information may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices of products on the Site are subject to change at any time without notice.

Terms of Sale

By placing an order with Horizon Networks, you are offering to purchase a product, representing that you are of legal age to agree to a contract of sale, form a legally binding contract, and representing all information you provide to Horizon Networks in connection with such an order is true and accurate, and you are the authorized user of the payment method provided. The invoice for an order does not constitute our acceptance of the order. Horizon Networks retains and reserves the right to refuse and or decline any order request made by any client and or purchaser.

Links to Other Websites

horizonnetworks.uk and all other sub-sites may contain links to third-party websites (“Other Sites”) that are not under Horizon Networks' control. Horizon Networks makes no claim and accepts no responsibility regarding the quality, nature or reliability of the Other Sites that are accessible by hyperlinks from horizonnetworks.uk and all other sub-sites. Horizon Networks provides these links to you as a convenience and inclusion of any link does not quantify endorsement by Horizon Networks. You are responsible for viewing and abiding by the privacy statements and terms of service posted at any third-party sites.

Order Cancellation

You may cancel an active service at any time, by doing this you will not be invoiced at the next billing period. If you believe that your purchase should be refunded check if you are eligible by reading our refund policy.

Refund Policy

To request a refund you are required to send a support ticket to the reimbursement department and they will process the cancellation and reimbursement. The valid reasons are stated below:

• A technical issue caused by Horizon Networks that was not resolved within a 7 day period of discovery and notification via a support ticket.
• An accidental purchase that was cancelled before the 3-day cancellation period ended. (The cancellation period starts when your service becomes active)
• Purchasing an item that was incorrectly listed and was not resolved within a 7 day period of discovery and notification via a support ticket.
• Horizon Networks reserves the right to issue refunds to anyone they see fit for any reason.

Acceptable Use of Website Hosting Services

Any activity or material stored and or transmitted using Horizon Networks that is unlawful, threatening, abusive or encourages conduct that could constitute a criminal offence is prohibited and could result in:

• A formal notification in the form of a support ticket, electronic mail and any other known forms.
• A immediate termination of service and user.
• A suspension of service until further notice.
• Notification of suspected illegal activities to the relevant authorities.
• Horizon Networks reserves the right to define what is and isn't acceptable use in any case or scenario.

Acceptable Use of Game Hosting Services

Any activity or material stored and or transmitted using Horizon Networks that is unlawful, threatening, abusive or encourages conduct that could constitute a criminal offence along with breaking the guidelines or terms of service of the services selected software is prohibited and could result in:

• A formal notification in the form of a support ticket, electronic mail and any other known forms.
• A immediate termination of service and user.
• A suspension of service until further notice.
• Notification of suspected illegal activities to the relevant authorities.
• Horizon Networks reserves the right to define what is and isn't acceptable use in any case or scenario.

Data Protection

Your personal data is protected under our privacy policy. Horizon Networks takes no responsibility for data that is removed, edited or corrupted whilst you are storing data with Horizon Networks.